We do our best to make sure our product pictures and descriptions are as accurate as possible. However, due to the nature of the plants and some handmade pots, it is normal to have slightly different between the actual items you would receive and the ones list on the website.
Please contact us if you have any questions: firstname.lastname@example.org
We make every effort to bring you a plant that as closely as possible matches the plant as it appears on our website, in the size you have chosen. However, due to the third-party shipping carrier and covid-19 period, some plants may stay in the package longer than expected. Please wait for a few days and they will have a good potential to happily grow in your home.
If you want to return（if applicable) your order, you will be responsible for your shipping costs. The shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any other questions, please email us at email@example.com with your full name and order number and we’d be happy to help you out!